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| 1 | | course of business, for products or services made or performed |
| 2 | | for primarily personal, family, or household purposes. A |
| 3 | | "consumer contract" includes, but is not limited to, standard |
| 4 | | form contracts, consumer agreements, forms, or terms.
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| 5 | | "Covered entity" means a person who utilizes consumer |
| 6 | | contracts in the usual course of business.
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| 7 | | "Transaction" means a business transaction that occurs |
| 8 | | between a consumer and a covered entity for the exchange of |
| 9 | | products or services through the use of a consumer contract.
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| 10 | | Section 10. Scope and construction. |
| 11 | | (a) This Act applies to all consumer contracts, except that |
| 12 | | this Act does not apply to format or language required by State |
| 13 | | or federal law or regulation. |
| 14 | | (b) This Act is to be liberally construed to further its |
| 15 | | purposes, which are to ensure that consumer contracts are |
| 16 | | written in a simple format and plain language and to protect |
| 17 | | consumers against unfair or deceptive form contracts. |
| 18 | | Section 15. Plain language. A contract entered into on or |
| 19 | | after the effective date of this Act shall be written in a |
| 20 | | simple, clear, understandable, and easily readable manner. In |
| 21 | | determining whether a contract as a whole has been written in a |
| 22 | | simple, clear, understandable, and easily readable manner, a |
| 23 | | court, the Attorney General, or proper regulatory agency, shall |
| 24 | | apply the provisions of Section 20. |
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| 1 | | Section 20. Requirements for contracts. |
| 2 | | (a) For a contract to be simple, clear, understandable, and |
| 3 | | easily readable, it must be written in plain language. A |
| 4 | | contract is written in plain language if: |
| 5 | | (1) it is written in a clear and coherent manner using |
| 6 | | words with common and everyday meanings;
use of technical |
| 7 | | terms or words of art is not, however, in and of itself a |
| 8 | | violation of this Act; |
| 9 | | (2) it is appropriately divided and captioned by its |
| 10 | | various sections;
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| 11 | | (3) it uses type of readable size and no less than |
| 12 | | 10-point font;
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| 13 | | (4) it uses layout and spacing that separate the lines, |
| 14 | | paragraphs, and sections of the contract from each other |
| 15 | | and from the borders of the paper or medium upon which it |
| 16 | | is displayed;
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| 17 | | (5) it uses simple and active verb forms;
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| 18 | | (6) it uses ink that contrasts with the paper or medium |
| 19 | | upon which it is displayed;
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| 20 | | (7) it does not contain a provision that permits the |
| 21 | | unilateral modification of the contract by the covered |
| 22 | | entity to the disadvantage of the consumer without explicit |
| 23 | | consumer consent after the execution of the contract; |
| 24 | | (8) it uses a table of contents or alphabetical index |
| 25 | | and definitional glossary for all contracts with more than |
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| 1 | | 2,000 words;
and |
| 2 | | (9) conditions and exceptions to the main promise of |
| 3 | | the contract are given prominence equal to that given to |
| 4 | | the main promise and are in at least 10-point bold type. |
| 5 | | (b) A contract may not be simple, clear, understandable, or |
| 6 | | easily readable if it contains one or more the following:
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| 7 | | (1) cross references that are confusing;
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| 8 | | (2) references to terms not included in the consumer |
| 9 | | contract that are necessary to understand its material |
| 10 | | provisions;
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| 11 | | (3) sentences that are of greater length than |
| 12 | | necessary;
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| 13 | | (4) sentences that contain double negatives and |
| 14 | | exceptions to exceptions;
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| 15 | | (5) sentences and sections that are in a confusing or |
| 16 | | illogical order;
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| 17 | | (6) the use of words with obsolete meanings or words |
| 18 | | that differ in their legal meaning from their common, |
| 19 | | ordinary meaning;
and |
| 20 | | (7) frequent use of Old English and Middle English |
| 21 | | words and Latin and French phrases.
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| 22 | | Section 25. Content of contracts. A covered entity shall |
| 23 | | include a clear and conspicuous description of the terms of the |
| 24 | | contract, including the total cost of all fees and other |
| 25 | | charges or waiver of rights in connection with the transaction, |
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| 1 | | in English and in the language in which the transaction was |
| 2 | | conducted. No consumer contract may contain a waiver of any |
| 3 | | rights granted under this Act. |
| 4 | | Section 30. Enforcement. The Illinois Attorney General may |
| 5 | | bring an action to enforce this Act and to obtain injunctive |
| 6 | | relief in any court of competent jurisdiction not later than 5 |
| 7 | | years after the date of the violation. Any person or |
| 8 | | organization, whether or not a party to a covered contract, and |
| 9 | | any law enforcement official may bring an action to enjoin the |
| 10 | | use of a contract that violates this Act. |
| 11 | | Section 35. Safe harbor. There shall be no liability under |
| 12 | | Section 40 if any of the following occurs: |
| 13 | | (1) the consumer wrote the contract or the part of it |
| 14 | | that violates this Act; or
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| 15 | | (2) the creditor, seller, or lessor made a good faith |
| 16 | | and reasonable effort to comply with this Act.
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| 17 | | Section 40. Penalties. A person who knowingly violates the |
| 18 | | requirements of Section 20 shall be liable to the consumer for |
| 19 | | the following: |
| 20 | | (1) compensation in an amount equal to the value of any |
| 21 | | actual loss caused by the violation of this Act;
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| 22 | | (2) statutory damages of the lesser of $1,000 or the |
| 23 | | total amount of the contract;
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