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| 1 | AN ACT concerning consumer contract protection in | ||||||||||||||||||||||||
| 2 | Illinois.
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| 3 | Be it enacted by the People of the State of Illinois,
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| 4 | represented in the General Assembly:
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| 5 | Section 1. Short title. This Act may be cited as the | ||||||||||||||||||||||||
| 6 | Consumer Contract Plain Language Act. | ||||||||||||||||||||||||
| 7 | Section 5. Definitions. As used in this Act: | ||||||||||||||||||||||||
| 8 | "Consumer" means an individual who borrows, buys, or leases | ||||||||||||||||||||||||
| 9 | services or products under a consumer contract.
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| 10 | "Consumer contract" or "contract" means a written | ||||||||||||||||||||||||
| 11 | agreement between a consumer and a party, acting in the usual | ||||||||||||||||||||||||
| 12 | course of business, for products or services made or performed | ||||||||||||||||||||||||
| 13 | for primarily personal, family, or household purposes. A | ||||||||||||||||||||||||
| 14 | "consumer contract" includes, but is not limited to, standard | ||||||||||||||||||||||||
| 15 | form contracts, consumer agreements, forms, or terms.
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| 16 | "Covered entity" means a person who utilizes consumer | ||||||||||||||||||||||||
| 17 | contracts in the usual course of business.
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| 18 | "Transaction" means a business transaction that occurs | ||||||||||||||||||||||||
| 19 | between a consumer and a covered entity for the exchange of | ||||||||||||||||||||||||
| 20 | products or services through the use of a consumer contract.
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| 21 | Section 10. Scope. This Act applies to all consumer | ||||||||||||||||||||||||
| 22 | contracts. | ||||||||||||||||||||||||
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| 1 | Section 15. Plain language. A contract entered into on or | ||||||
| 2 | after the effective date of this Act shall be written in a | ||||||
| 3 | simple, clear, understandable, and easily readable manner. In | ||||||
| 4 | determining whether a contract as a whole has been written in a | ||||||
| 5 | simple, clear, understandable, and easily readable manner, a | ||||||
| 6 | court, the Attorney General, or proper regulatory agency, shall | ||||||
| 7 | apply the provisions of Section 20. | ||||||
| 8 | Section 20. Requirements for contracts. | ||||||
| 9 | (a) For a contract to be simple, clear, understandable, and | ||||||
| 10 | easily readable, it must be written in plain language. A | ||||||
| 11 | contract is written in plain language if: | ||||||
| 12 | (1) it is written in a clear and coherent manner using | ||||||
| 13 | words with common and everyday meanings;
use of technical | ||||||
| 14 | terms or words of art is not, however, in and of itself a | ||||||
| 15 | violation of this Act; | ||||||
| 16 | (2) it is appropriately divided and captioned by its | ||||||
| 17 | various sections;
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| 18 | (3) it uses type of readable size and no less than | ||||||
| 19 | 8-point font;
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| 20 | (4) it uses layout and spacing that separate the | ||||||
| 21 | paragraphs and sections of the contract from each other and | ||||||
| 22 | from the borders of the paper or medium upon which it is | ||||||
| 23 | displayed;
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| 24 | (5) it uses simple and active verb forms;
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| 1 | (6) it uses ink that contrasts with the paper or medium | ||||||
| 2 | upon which it is displayed;
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| 3 | (7) it does not contain a provision that permits the | ||||||
| 4 | unilateral modification of the contract by the covered | ||||||
| 5 | entity to the disadvantage of the consumer without explicit | ||||||
| 6 | consumer consent after the execution of the contract; | ||||||
| 7 | (8) it uses a table of contents or alphabetical index | ||||||
| 8 | and definitional glossary for all contracts with more than | ||||||
| 9 | 2,000 words;
and | ||||||
| 10 | (9) conditions and exceptions to the main promise of | ||||||
| 11 | the contract are given prominence equal to that given to | ||||||
| 12 | the main promise and are in at least 10-point bold type. | ||||||
| 13 | (b) A contract may not be simple, clear, understandable, or | ||||||
| 14 | easily readable if it contains one or more the following:
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| 15 | (1) cross references that are confusing;
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| 16 | (2) references to terms not included in the consumer | ||||||
| 17 | contract that are necessary to understand its material | ||||||
| 18 | provisions;
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| 19 | (3) sentences that are of greater length than | ||||||
| 20 | necessary;
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| 21 | (4) sentences that contain double negatives and | ||||||
| 22 | exceptions to exceptions;
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| 23 | (5) sentences and sections that are in a confusing or | ||||||
| 24 | illogical order;
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| 25 | (6) the use of words with obsolete meanings or words | ||||||
| 26 | that differ in their legal meaning from their common, | ||||||
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| 1 | ordinary meaning;
and | ||||||
| 2 | (7) frequent use of Old English and Middle English | ||||||
| 3 | words and Latin and French phrases.
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| 4 | Section 25. Content of contracts. A covered entity shall | ||||||
| 5 | include a clear and conspicuous description of the terms of the | ||||||
| 6 | contract, including the total cost of all fees and other | ||||||
| 7 | charges or waiver of rights in connection with the transaction, | ||||||
| 8 | in English and in the language in which the transaction was | ||||||
| 9 | conducted. | ||||||
| 10 | Section 30. Enforcement. The Illinois Attorney General may | ||||||
| 11 | bring an action to enforce this Act and to obtain injunctive | ||||||
| 12 | relief in any court of competent jurisdiction not later than 5 | ||||||
| 13 | years after the date of the violation. | ||||||
| 14 | Section 35. Safe harbor. There shall be no liability under | ||||||
| 15 | Section 40 if any of the following occurs: | ||||||
| 16 | (1) the consumer wrote the contract or the part of it | ||||||
| 17 | that violates this Act; or
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| 18 | (2) the creditor, seller, or lessor made a good faith | ||||||
| 19 | and reasonable effort to comply with this Act.
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| 20 | Section 40. Penalties. A person who knowingly violates the | ||||||
| 21 | requirements of Section 20 shall be liable to the consumer for | ||||||
| 22 | the following: | ||||||
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| 1 | (1) compensation in an amount equal to the value of any | ||||||
| 2 | actual loss caused by the violation of this Act;
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| 3 | (2) statutory damages of the lesser of $1000 or the | ||||||
| 4 | total amount of the contract;
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| 5 | (3) court costs;
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| 6 | (4) reasonable attorney's fees; and
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| 7 | (5) any equitable and other relief ordered by the | ||||||
| 8 | court.
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| 9 | Section 99. Effective date. This Act takes effect upon | ||||||
| 10 | becoming law.
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