Date	Chamber	Action
3/21/2025	House	Rule 19(a) / Re-referred to Rules Committee

Statutes Amended In Order of Appearance

815 ILCS 505/2HHHH new

Synopsis As Introduced
Amends the Consumer Fraud and Deceptive Business Practices Act. Provides that a business providing customer support that uses an automated telephone answering system or an automated text interface that simulates conversation shall, during the normal hours of operation of the business, provide the customer with the option of communicating with a human representative at the beginning of the phone call or text interaction.

Actions 

Date	Chamber	Action
2/7/2025	House	Filed with the Clerk by Rep. Kevin John Olickal
2/18/2025	House	First Reading
2/18/2025	House	Referred to Rules Committee
3/11/2025	House	Assigned to Consumer Protection Committee
3/21/2025	House	Rule 19(a) / Re-referred to Rules Committee

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