HB3512 - 104th General Assembly
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| 1 | AN ACT concerning regulation. | |||||||||||||||||||||||||||
| 2 | Be it enacted by the People of the State of Illinois, | |||||||||||||||||||||||||||
| 3 | represented in the General Assembly: | |||||||||||||||||||||||||||
| 4 | Section 5. The Hospital Licensing Act is amended by | |||||||||||||||||||||||||||
| 5 | changing Section 10.9 and by adding Sections 10.15, 10.20, | |||||||||||||||||||||||||||
| 6 | 10.25, and 10.30 as follows: | |||||||||||||||||||||||||||
| 7 | (210 ILCS 85/10.9) | |||||||||||||||||||||||||||
| 8 | Sec. 10.9. Hospital worker Nurse mandated overtime | |||||||||||||||||||||||||||
| 9 | prohibited. | |||||||||||||||||||||||||||
| 10 | (a) Definitions. As used in this Section: | |||||||||||||||||||||||||||
| 11 | "Hospital worker" means any person who receives an hourly | |||||||||||||||||||||||||||
| 12 | wage directly or indirectly via a subcontractor by a hospital | |||||||||||||||||||||||||||
| 13 | licensed under this Act. | |||||||||||||||||||||||||||
| 14 | "Mandated overtime" means work that is required by the | |||||||||||||||||||||||||||
| 15 | hospital in excess of an agreed-to, predetermined work shift. | |||||||||||||||||||||||||||
| 16 | Time spent by nurses required to be available as a condition of | |||||||||||||||||||||||||||
| 17 | employment in specialized units, such as surgical nursing | |||||||||||||||||||||||||||
| 18 | services, shall not be counted or considered in calculating | |||||||||||||||||||||||||||
| 19 | the amount of time worked for the purpose of applying the | |||||||||||||||||||||||||||
| 20 | prohibition against mandated overtime under subsection (b). | |||||||||||||||||||||||||||
| 21 | "Nurse" means any advanced practice registered nurse, | |||||||||||||||||||||||||||
| 22 | registered professional nurse, or licensed practical nurse, as | |||||||||||||||||||||||||||
| 23 | defined in the Nurse Practice Act, who receives an hourly wage | |||||||||||||||||||||||||||
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| 1 | and has direct responsibility to oversee or carry out nursing | ||||||
| 2 | care. For the purposes of this Section, "advanced practice | ||||||
| 3 | registered nurse" does not include a certified registered | ||||||
| 4 | nurse anesthetist who is primarily engaged in performing the | ||||||
| 5 | duties of a nurse anesthetist. | ||||||
| 6 | "Subcontractor" means any entity, including an individual | ||||||
| 7 | or individuals, that contracts with a hospital licensed under | ||||||
| 8 | this Act to supply a service. "Subcontractor" includes an | ||||||
| 9 | organization that, to a significant extent, is associated or | ||||||
| 10 | affiliated with, owns or is owned by, or has control of or is | ||||||
| 11 | controlled by, the entity furnishing services to a hospital | ||||||
| 12 | licensed under this Act. | ||||||
| 13 | "Unforeseen emergent circumstance" means (i) any declared | ||||||
| 14 | national, State, or municipal disaster or other catastrophic | ||||||
| 15 | event, or any implementation of a hospital's disaster plan, | ||||||
| 16 | that will substantially affect or increase the need for health | ||||||
| 17 | care services or (ii) any circumstance in which patient care | ||||||
| 18 | needs require specialized nursing skills through the | ||||||
| 19 | completion of a procedure. An "unforeseen emergent | ||||||
| 20 | circumstance" does not include situations in which the | ||||||
| 21 | hospital fails to have enough nursing staff to meet the usual | ||||||
| 22 | and reasonably predictable patient care nursing needs of its | ||||||
| 23 | patients. | ||||||
| 24 | (b) Mandated overtime prohibited. No hospital worker nurse | ||||||
| 25 | may be required to work mandated overtime except in the case of | ||||||
| 26 | an unforeseen emergent circumstance when such overtime is | ||||||
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| 1 | required only as a last resort. Such mandated overtime shall | ||||||
| 2 | not exceed 4 hours beyond an agreed-to, predetermined work | ||||||
| 3 | shift. | ||||||
| 4 | (c) Rest period required Off-duty period. When a hospital | ||||||
| 5 | worker nurse is mandated to work up to 12 consecutive hours, | ||||||
| 6 | the hospital worker nurse must be allowed at least 8 | ||||||
| 7 | consecutive hours of off-duty time off immediately following | ||||||
| 8 | the completion of a shift. | ||||||
| 9 | (d) Retaliation prohibited. No hospital may discipline, | ||||||
| 10 | discharge, or take any other adverse employment action against | ||||||
| 11 | a hospital worker nurse solely because the hospital worker | ||||||
| 12 | nurse refused to work mandated overtime as prohibited under | ||||||
| 13 | subsection (b). | ||||||
| 14 | (e) Violations. Any employee of a hospital that is subject | ||||||
| 15 | to this Act may file a complaint with the Department of Public | ||||||
| 16 | Health regarding an alleged violation of this Section. The | ||||||
| 17 | complaint must be filed within 45 days following the | ||||||
| 18 | occurrence of the incident giving rise to the alleged | ||||||
| 19 | violation. The Department must forward notification of the | ||||||
| 20 | alleged violation to the hospital in question within 3 | ||||||
| 21 | business days after the complaint is filed. Upon receiving a | ||||||
| 22 | complaint of a violation of this Section, the Department may | ||||||
| 23 | take any action authorized under Section 7 or 9 of this Act. | ||||||
| 24 | (f) Proof of violation. Any violation of this Section must | ||||||
| 25 | be proved by clear and convincing evidence that a hospital | ||||||
| 26 | worker nurse was required to work overtime against the | ||||||
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| 1 | hospital worker's his or her will. The hospital may defeat the | ||||||
| 2 | claim of a violation by presenting clear and convincing | ||||||
| 3 | evidence that an unforeseen emergent circumstance, which | ||||||
| 4 | required overtime work, existed at the time the employee was | ||||||
| 5 | required or compelled to work. | ||||||
| 6 | (Source: P.A. 100-513, eff. 1-1-18.) | ||||||
| 7 | (210 ILCS 85/10.15 new) | ||||||
| 8 | Sec. 10.15. Additional staffing transparency and reporting | ||||||
| 9 | requirements. | ||||||
| 10 | (a) Definitions. As used in this Section: | ||||||
| 11 | "Hospital worker" means any person who receives an hourly | ||||||
| 12 | wage directly or indirectly via a subcontractor by a hospital | ||||||
| 13 | licensed under this Act. | ||||||
| 14 | "Staffing metric" means any tool used by hospital | ||||||
| 15 | management to determine safe staffing levels in a patient care | ||||||
| 16 | or support services unit. | ||||||
| 17 | "Subcontractor" means any entity, including an individual | ||||||
| 18 | or individuals, that contracts with a hospital licensed under | ||||||
| 19 | this Act to supply a service. "Subcontractor" includes an | ||||||
| 20 | organization that, to a significant extent, is associated or | ||||||
| 21 | affiliated with, owns or is owned by, or has control of or is | ||||||
| 22 | controlled by, the entity furnishing services to a hospital | ||||||
| 23 | licensed under this Act. | ||||||
| 24 | "Unit' means a functional division of a hospital that | ||||||
| 25 | provides patient care or support services. | ||||||
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| 1 | (b) Hospitals licensed under this Act must employ and | ||||||
| 2 | schedule enough hospital workers to provide quality patient | ||||||
| 3 | care and ensure patient safety. | ||||||
| 4 | (c) In order to ensure compliance with safe staffing | ||||||
| 5 | practices, hospitals licensed under this Act must make | ||||||
| 6 | available upon request all the staffing matrices or other | ||||||
| 7 | staffing metrics used to assess and maintain safe staffing | ||||||
| 8 | levels for hospital workers in each unit. | ||||||
| 9 | (d) A hospital must share with the Department at the | ||||||
| 10 | beginning of each calendar year any and all staffing matrices, | ||||||
| 11 | staffing metrics, and underlying materials used to determine | ||||||
| 12 | the metrics. | ||||||
| 13 | (e) The Department shall produce an annual report based on | ||||||
| 14 | staffing disclosures required under this Section beginning the | ||||||
| 15 | first year after the effective date of this amendatory Act of | ||||||
| 16 | the 104th General Assembly. | ||||||
| 17 | (f) The Department shall make recommendations for minimum | ||||||
| 18 | staffing standards for hospital workers in each hospital unit | ||||||
| 19 | based on the information collected via this Section. | ||||||
| 20 | (210 ILCS 85/10.20 new) | ||||||
| 21 | Sec. 10.20. Hospital worker competency validation and | ||||||
| 22 | assignment despite objection. | ||||||
| 23 | (a) Findings. The General Assembly finds that: | ||||||
| 24 | (1) The State of Illinois has an obligation to ensure | ||||||
| 25 | hospitals provide quality patient care. | ||||||
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| 1 | (2) Numerous studies have linked patient outcomes, | ||||||
| 2 | including in-hospital mortality rates, to hospital worker | ||||||
| 3 | staffing. | ||||||
| 4 | (3) Despite the preponderance of evidence that | ||||||
| 5 | adequate staffing improves patient outcomes, hospitals in | ||||||
| 6 | Illinois and elsewhere too often systemically and | ||||||
| 7 | intentionally understaff to maximize profit, even at the | ||||||
| 8 | expense of quality patient care. | ||||||
| 9 | (4) The COVID-19 pandemic both exposed and exacerbated | ||||||
| 10 | these unsafe staffing practices. | ||||||
| 11 | (5) The State asserts that, based on their | ||||||
| 12 | demonstrated competencies and training, hospital workers | ||||||
| 13 | are best positioned to identify unsafe conditions that | ||||||
| 14 | jeopardize quality patient care, especially short | ||||||
| 15 | staffing. | ||||||
| 16 | (6) Hospitals perform competency validations and | ||||||
| 17 | ongoing verifications to ensure hospital workers know how | ||||||
| 18 | to perform their jobs safely and to identify unsafe | ||||||
| 19 | practices, including short staffing. | ||||||
| 20 | (7) The State should require hospitals to affirm that | ||||||
| 21 | hospital workers have received the necessary training to | ||||||
| 22 | safely perform their work via competency validations and | ||||||
| 23 | ongoing verification, and empower these hospital workers | ||||||
| 24 | to identify and formally object to unsafe working | ||||||
| 25 | conditions, including short staffing. (8) To facilitate | ||||||
| 26 | this, the State should create a dispute resolution process | ||||||
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| 1 | for hospital workers to formally object to unsafe working | ||||||
| 2 | conditions. | ||||||
| 3 | (b) Definitions. As used in this Section: | ||||||
| 4 | "Assignment despite objection" means a formal process by | ||||||
| 5 | which hospital workers notify management when they receive an | ||||||
| 6 | assignment that, based on their training, is potentially | ||||||
| 7 | unsafe. | ||||||
| 8 | "Competent employee" means a hospital worker whose | ||||||
| 9 | employer has received a competency validation or ongoing | ||||||
| 10 | verification during a given calendar year. | ||||||
| 11 | "Competency validation" means a determination based on a | ||||||
| 12 | hospital worker's satisfactory performance of each specific | ||||||
| 13 | element of their job description and of specific requirements | ||||||
| 14 | of the unit in which they are employed in a safe and ethical | ||||||
| 15 | manner. | ||||||
| 16 | "Hospital worker" means any person who receives an hourly | ||||||
| 17 | wage, directly or indirectly via a subcontractor, by a | ||||||
| 18 | hospital licensed under this Act. | ||||||
| 19 | "Ongoing verification" means an annual redetermination | ||||||
| 20 | based on a hospital worker's satisfactory performance of each | ||||||
| 21 | specific element of their job description and the specific | ||||||
| 22 | requirements of the unit in which they are employed in a safe | ||||||
| 23 | and ethical manner. | ||||||
| 24 | "Subcontractor" means any entity, including an individual | ||||||
| 25 | or individuals, that contracts with a hospital licensed under | ||||||
| 26 | this Act to supply a service. "Subcontractor" includes an | ||||||
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| 1 | organization that, to a significant extent, is associated or | ||||||
| 2 | affiliated with, owns or is owned by, or has control of or is | ||||||
| 3 | controlled by, the entity furnishing services to a hospital | ||||||
| 4 | licensed under this Act. | ||||||
| 5 | (c) Competency validation credential. | ||||||
| 6 | (1) Hospitals licensed under this Act shall conduct a | ||||||
| 7 | competency validation for each hospital worker hired, as a | ||||||
| 8 | condition of employment, within the first month of | ||||||
| 9 | employment and at no cost to the new hire. | ||||||
| 10 | (2) The competency validation formally affirms the | ||||||
| 11 | hospital has adequately trained a hospital worker to | ||||||
| 12 | perform all aspects of their job safely and to identify | ||||||
| 13 | unsafe conditions, including inadequate staffing. | ||||||
| 14 | (3) Hospitals must submit documentation of each | ||||||
| 15 | hospital worker's competency validation to the Department | ||||||
| 16 | within 2 weeks of the hospital worker's start date. | ||||||
| 17 | (4) Hospitals licensed under this Act shall also | ||||||
| 18 | conduct an ongoing verification for each hospital worker | ||||||
| 19 | employed during a given calendar year to determine each | ||||||
| 20 | hospital worker's continued competency to perform their | ||||||
| 21 | job. The hospitals shall submit documentation of each | ||||||
| 22 | hospital worker's ongoing verification to the Department | ||||||
| 23 | within 2 weeks of completion. | ||||||
| 24 | (5) Hospitals licensed under this Act shall submit a | ||||||
| 25 | list of all competent employees currently employed at the | ||||||
| 26 | end of each calendar year. | ||||||
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| 1 | (6) The Department shall maintain, and make available | ||||||
| 2 | to the public, a registry of all competent employees that | ||||||
| 3 | includes the hospital worker's name, address, contact | ||||||
| 4 | information, and current employer. | ||||||
| 5 | (7) Hospital employers that fail to comply with the | ||||||
| 6 | requirements of this Section shall receive a fine equal to | ||||||
| 7 | 0.1% of annual revenue reported during the most recently | ||||||
| 8 | completed fiscal year each day until the hospital complies | ||||||
| 9 | with the law. | ||||||
| 10 | (d) Assignment despite objection. | ||||||
| 11 | (1) A hospital licensed under this Act must create an | ||||||
| 12 | assignment despite objection form that is applicable and | ||||||
| 13 | accessible to all hospital workers that enables the | ||||||
| 14 | hospital workers to formally object to unsafe working | ||||||
| 15 | conditions (including unsafe staffing levels) and shifts | ||||||
| 16 | liability for the unsafe working conditions to the | ||||||
| 17 | hospital. | ||||||
| 18 | (2) The assignment despite objection form must include | ||||||
| 19 | the following language: "This is to confirm that I | ||||||
| 20 | notified you that, in my professional judgment derived | ||||||
| 21 | from my competency validation, today's assignment is | ||||||
| 22 | unsafe and places patients at risk. As a result, the | ||||||
| 23 | facility is responsible for any adverse effects on patient | ||||||
| 24 | care." | ||||||
| 25 | (3) A hospital must retain a copy of each assignment | ||||||
| 26 | despite objection form and provide copies to the hospital | ||||||
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| 1 | worker's union (where relevant) and the Department. | ||||||
| 2 | Hospitals must provide a report of all assignment despite | ||||||
| 3 | objection forms filed annually at the end of each Calendar | ||||||
| 4 | Year and maintain these records for a minimum of 5 years. | ||||||
| 5 | (4) A hospital must not retaliate against hospital | ||||||
| 6 | workers for filing an assignment despite objection form or | ||||||
| 7 | for reporting or objecting to unsafe conditions. | ||||||
| 8 | (e) Resolution process. | ||||||
| 9 | (1) A hospital must develop a transparent, fair, and | ||||||
| 10 | expedient assignment despite objection resolution process | ||||||
| 11 | for all hospital workers either via collective bargaining | ||||||
| 12 | or in accordance with the Department process described in | ||||||
| 13 | paragraph (3). | ||||||
| 14 | (2) Hospital workers currently covered by a collective | ||||||
| 15 | bargaining agreement that includes an assignment despite | ||||||
| 16 | objection resolution process shall abide by the process | ||||||
| 17 | included in the collective bargaining agreement. | ||||||
| 18 | (3) Hospital workers not covered by a collective | ||||||
| 19 | bargaining agreement that includes an assignment despite | ||||||
| 20 | objection resolution process may use the Department's | ||||||
| 21 | resolution process. The Department's resolution process | ||||||
| 22 | for an assignment despite objection shall be as follows: | ||||||
| 23 | (A) Step 1: The objecting hospital worker shall | ||||||
| 24 | make a good faith effort to inform their manager or | ||||||
| 25 | supervisor at the time of the objection to assignment. | ||||||
| 26 | (B) Step 2: If the manager or supervisor fails to | ||||||
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| 1 | resolve the unsafe situation to the reporting hospital | ||||||
| 2 | worker's satisfaction, the hospital worker shall then | ||||||
| 3 | complete an assignment despite objection form and | ||||||
| 4 | submit a copy to the manager or supervisor, submit a | ||||||
| 5 | copy to the representative organization if covered by | ||||||
| 6 | a collective bargaining agreement, and keep a copy for | ||||||
| 7 | the hospital worker's records. | ||||||
| 8 | (C) Hospital management must respond in writing to | ||||||
| 9 | the assignment despite objection within one week of | ||||||
| 10 | its receipt and shall provide a copy of the response to | ||||||
| 11 | the hospital worker's representative organization if | ||||||
| 12 | the hospital worker is covered by a collective | ||||||
| 13 | bargaining agreement. | ||||||
| 14 | (D) Should the affected hospital worker(s) be | ||||||
| 15 | unsatisfied with the management's response, the | ||||||
| 16 | hospital must convene a Safety Review Panel composed | ||||||
| 17 | of 3 representatives selected by the hospital and 3 | ||||||
| 18 | representatives selected by hospital workers via a | ||||||
| 19 | transparent democratic process (the hospital workers' | ||||||
| 20 | representatives need not be hospital employees). The | ||||||
| 21 | panel shall attempt to resolve the dispute within 15 | ||||||
| 22 | days of referral, unless extended by mutual consent. | ||||||
| 23 | (E) In the event the Safety Review Panel cannot | ||||||
| 24 | resolve the dispute within 15 days of referral, the | ||||||
| 25 | Department shall appoint a mutually agreed upon | ||||||
| 26 | third-party neutral to assist in resolving the | ||||||
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| 1 | dispute. The third-party neutral shall make a binding | ||||||
| 2 | decision to resolve the dispute. | ||||||
| 3 | (4) Hospital employers that refuse to honor the | ||||||
| 4 | Department's assignment despite objection resolution | ||||||
| 5 | process shall receive a fine equal to 0.1% of annual | ||||||
| 6 | revenue reported each day during the most recently | ||||||
| 7 | completed fiscal year until the hospital complies with the | ||||||
| 8 | resolution process. | ||||||
| 9 | (5) The Department shall create a Hospital Safety | ||||||
| 10 | Advocate position responsible for enforcing the new | ||||||
| 11 | competency credentialing and assignment despite objection | ||||||
| 12 | requirements and developing additional rules, as needed. | ||||||
| 13 | (210 ILCS 85/10.25 new) | ||||||
| 14 | Sec. 10.25. Certified nursing assistant & patient care | ||||||
| 15 | technician to patient ratios. A hospital may not assign a | ||||||
| 16 | certified nursing assistant or patient care technician to more | ||||||
| 17 | than 7 patients at a time during a day or evening shift or more | ||||||
| 18 | than 11 patients at a time during a night shift. | ||||||
| 19 | (210 ILCS 85/10.30 new) | ||||||
| 20 | Sec. 10.30. Direct-care registered nurse-to-patient | ||||||
| 21 | staffing ratios. | ||||||
| 22 | (a) Definitions. As used in this Section: | ||||||
| 23 | "Charge nurse" means a direct-care registered nurse who | ||||||
| 24 | coordinates patient care responsibilities among nurses in a | ||||||
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| 1 | hospital unit. | ||||||
| 2 | "Clinical care staff" means individuals who are licensed | ||||||
| 3 | or certified by the State and who provide direct care. | ||||||
| 4 | "Direct care" means any care provided by a licensed or | ||||||
| 5 | certified member of the hospital staff that is within the | ||||||
| 6 | scope of the license or certification of the member. | ||||||
| 7 | "Direct-care staff" means any of the following who are | ||||||
| 8 | routinely assigned to patient care and are replaced when they | ||||||
| 9 | are absent: | ||||||
| 10 | (1) registered nurses, including registered nurses | ||||||
| 11 | that do not assume primary responsibility for a patient's | ||||||
| 12 | care but have responsibility for consulting on patient | ||||||
| 13 | care; | ||||||
| 14 | (2) licensed practical nurses; or | ||||||
| 15 | (3) certified nursing assistants. | ||||||
| 16 | "Exclusive bargaining representative" means a labor | ||||||
| 17 | organization that is: | ||||||
| 18 | (1) certified as an exclusive representative by | ||||||
| 19 | the National Labor Relations Board; or | ||||||
| 20 | (2) certified as an exclusive representative by | ||||||
| 21 | the Employment Relations Board. | ||||||
| 22 | "Intensive care unit" means a unit of a hospital that | ||||||
| 23 | provides care to critically ill patients who require | ||||||
| 24 | advanced treatments, such as mechanical ventilation, | ||||||
| 25 | vasoactive infusions, continuous renal replacement | ||||||
| 26 | treatment, or who require frequent assessment and | ||||||
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| 1 | monitoring. | ||||||
| 2 | "Intermediate care unit" means a unit of a hospital | ||||||
| 3 | that provides progressive care, intensive specialty care, | ||||||
| 4 | or step-down care. | ||||||
| 5 | "Medical-surgical unit" means an inpatient unit in | ||||||
| 6 | which general medical or post-surgical level of care is | ||||||
| 7 | provided, excluding critical care units and any units | ||||||
| 8 | referred to in this Section. | ||||||
| 9 | "Progressive care" means care provided to hospital | ||||||
| 10 | patients who need more monitoring and assessment than | ||||||
| 11 | patients on the medical-surgical units but whose | ||||||
| 12 | conditions are not so unstable that they require care in | ||||||
| 13 | an intensive care unit. | ||||||
| 14 | "Step-down care" means care for patients transitioning | ||||||
| 15 | out of the intensive care unit who require more care and | ||||||
| 16 | attention than patients in a hospital's medical-surgical | ||||||
| 17 | units. | ||||||
| 18 | "Valid complaint" means a complaint containing an | ||||||
| 19 | allegation that, if assumed to be true, is a violation of | ||||||
| 20 | this Section. | ||||||
| 21 | (b) With respect to direct-care registered nurses, a | ||||||
| 22 | hospital must ensure that at all times: | ||||||
| 23 | (1) In an emergency department: | ||||||
| 24 | (A) a direct-care registered nurse is assigned to | ||||||
| 25 | not more than one trauma patient; and | ||||||
| 26 | (B) the ratio of direct-care registered nurses to | ||||||
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| 1 | patients averages no more than one-to-four over a | ||||||
| 2 | 12-hour shift and a single direct-care registered | ||||||
| 3 | nurse may not be assigned more than 5 patients at one | ||||||
| 4 | time. Direct-care registered nurses assigned to trauma | ||||||
| 5 | patients may not be taken into account in determining | ||||||
| 6 | the average ratio. | ||||||
| 7 | (2) In an intensive care unit, a direct-care | ||||||
| 8 | registered nurse is assigned to no more than 2 patients. | ||||||
| 9 | (3) In a labor and delivery unit, a direct-care | ||||||
| 10 | registered nurse is assigned to no more than: | ||||||
| 11 | (A) 2 patients if the patients are not in active | ||||||
| 12 | labor or experiencing complications; or | ||||||
| 13 | (B) One patient if the patient is in active labor | ||||||
| 14 | or if the patient is at any stage of labor and is | ||||||
| 15 | experiencing complications. | ||||||
| 16 | (4) In a postpartum, antepartum, and well-baby | ||||||
| 17 | nursery, a direct-care registered nurse is assigned to no | ||||||
| 18 | more than 6 patients, counting mother and baby each as | ||||||
| 19 | separate patients. | ||||||
| 20 | (5) In a mother-baby unit, a direct-care registered | ||||||
| 21 | nurse is assigned to no more than 8 patients, counting | ||||||
| 22 | mother and baby each as separate patients. | ||||||
| 23 | (6) In an operating room, a direct-care registered | ||||||
| 24 | nurse is assigned to no more than one patient. | ||||||
| 25 | (7) In an oncology unit, a direct-care registered | ||||||
| 26 | nurse is assigned to no more than 4 patients. | ||||||
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| 1 | (8) In a post-anesthesia care unit, a direct-care | ||||||
| 2 | registered nurse is assigned to no more than 2 patients. | ||||||
| 3 | (9) In an intermediate care unit, a direct-care | ||||||
| 4 | registered nurse is assigned to no more than 3 patients. | ||||||
| 5 | (10) In a medical-surgical unit, a direct-care | ||||||
| 6 | registered nurse is assigned to no more than 5 patients. | ||||||
| 7 | (11) In a cardiac telemetry unit, a direct-care | ||||||
| 8 | registered nurse is assigned to no more than 4 patients. | ||||||
| 9 | (12) In a pediatric unit, a direct-care registered | ||||||
| 10 | nurse is assigned to no more than 4 patients. | ||||||
| 11 | (c) Notwithstanding subsection (b), the direct-care | ||||||
| 12 | registered nurse-to-patient ratio for an individual patient | ||||||
| 13 | shall be based on a licensed independent practitioner's | ||||||
| 14 | classification of the patient, as indicated in the patient's | ||||||
| 15 | medical record, regardless of the unit where the patient is | ||||||
| 16 | being cared for. | ||||||
| 17 | (d) With the approval of a majority of the members of the | ||||||
| 18 | hospital nurse staffing committee, a unit can deviate from the | ||||||
| 19 | direct-care registered nurse-to-patient ratios in subsection | ||||||
| 20 | (b), in pursuit of innovative care models that were considered | ||||||
| 21 | by the committee, by allowing other clinical care staff to | ||||||
| 22 | constitute up to 50% of the registered nurses needed to comply | ||||||
| 23 | with the applicable nurse-to-patient ratio. Staffing in an | ||||||
| 24 | innovative care model must be reapproved by the committee | ||||||
| 25 | every 2 years. | ||||||
| 26 | (e) A hospital shall provide for meal breaks and rest | ||||||
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| 1 | breaks in accordance with all rules and applicable laws. | ||||||
| 2 | (f) Each hospital unit may deviate, except with respect to | ||||||
| 3 | meal breaks and rest breaks, from the applicable direct-care | ||||||
| 4 | registered nurse-to-patient ratios under this Section, within | ||||||
| 5 | a period of 12 consecutive hours, no more than 6 times during a | ||||||
| 6 | rolling 30-day period, without being in violation of the nurse | ||||||
| 7 | staffing plan. The unit manager must notify the hospital nurse | ||||||
| 8 | staffing committee no later than 10 days after each deviation. | ||||||
| 9 | Each subsequent deviation during the 30-day period constitutes | ||||||
| 10 | a separate violation under Section 90. | ||||||
| 11 | (g) A hospital may not require a direct-care registered | ||||||
| 12 | nurse to be assigned to more patients than as specified in this | ||||||
| 13 | Section or in the nurse staffing plan approved by the hospital | ||||||
| 14 | nurse staffing committee, as applicable. | ||||||
| 15 | (h) A charge nurse may: | ||||||
| 16 | (1) take patient assignments, including patient | ||||||
| 17 | assignments taken for the purpose of covering staff who | ||||||
| 18 | are on meal breaks or rest breaks, in units with 10 or | ||||||
| 19 | fewer beds; | ||||||
| 20 | (2) take patient assignments, including patient | ||||||
| 21 | assignments taken for the purpose of covering staff who | ||||||
| 22 | are on meal breaks or rest breaks, in units with 11 or more | ||||||
| 23 | beds with the approval of the hospital nurse staffing | ||||||
| 24 | committee; and | ||||||
| 25 | (3) be taken into account in determining the | ||||||
| 26 | direct-care registered nurse-to-patient ratio during | ||||||
| |||||||
| |||||||
| 1 | periods when the charge nurse is taking patient | ||||||
| 2 | assignments under this Section. | ||||||
| 3 | (i) Complaint procedure; meal and rest periods. | ||||||
| 4 | (1) An employee or an exclusive bargaining | ||||||
| 5 | representative of an employee may enforce requirements for | ||||||
| 6 | meal periods and rest periods adopted by rule by the | ||||||
| 7 | Department by electing to file a complaint in one of the | ||||||
| 8 | following ways: | ||||||
| 9 | (A) with the Department under this Section; or | ||||||
| 10 | (B) with the Department under rules adopted under | ||||||
| 11 | this Section. | ||||||
| 12 | (2) Upon receipt of a complaint under this Section, | ||||||
| 13 | the Department shall proceed on the complaint in | ||||||
| 14 | accordance with this Section. | ||||||
| 15 | (3) The Department shall deem a complaint filed under | ||||||
| 16 | this subsection to be withdrawn if notified by an employer | ||||||
| 17 | that: | ||||||
| 18 | (A) the employer received a grievance filed by the | ||||||
| 19 | employer or an exclusive bargaining representative of | ||||||
| 20 | the employee alleging the same violation as the | ||||||
| 21 | violation alleged in a complaint filed under this | ||||||
| 22 | subsection; or | ||||||
| 23 | (B) the employee or the exclusive bargaining | ||||||
| 24 | representative of the employee has filed a civil | ||||||
| 25 | complaint against the employer alleging the same | ||||||
| 26 | violation as the violation alleged in a complaint | ||||||
| |||||||
| |||||||
| 1 | filed under this subsection. | ||||||
| 2 | (4) If the Department receives a complaint under | ||||||
| 3 | subsection (b) that was filed more than 60 days after the | ||||||
| 4 | date of the missed meal period or missed rest period | ||||||
| 5 | alleged in the complaint, the Department: | ||||||
| 6 | (A) shall dismiss the complaint; and | ||||||
| 7 | (B) may not investigate the complaint or take any | ||||||
| 8 | enforcement action with respect to the complaint. | ||||||
| 9 | (5) Following an investigation of a complaint filed | ||||||
| 10 | under subsection (b), if the Department determines that a | ||||||
| 11 | civil penalty is appropriate, the Department shall provide | ||||||
| 12 | to the hospital, to the cochairs of the nurse staffing | ||||||
| 13 | committee, and to the exclusive bargaining representative, | ||||||
| 14 | if any, a notice of the Department's intent to assess a | ||||||
| 15 | civil penalty of $200. | ||||||
| 16 | A civil penalty imposed under this Section: | ||||||
| 17 | (A) constitutes the liquidated damages of the | ||||||
| 18 | complainant for the missed meal period or rest period; | ||||||
| 19 | (B) may not be combined with a penalty assessed in | ||||||
| 20 | accordance with all applicable rules or laws; | ||||||
| 21 | (C) precludes any other penalty or remedy provided | ||||||
| 22 | by law for the violation found by the commissioner; | ||||||
| 23 | and | ||||||
| 24 | (D) becomes final if an application for hearing is | ||||||
| 25 | not requested in a timely manner. | ||||||
| 26 | (6) The liquidated damages imposed under this Section | ||||||
| |||||||
| |||||||
| 1 | shall be paid to the complainant no later than 15 business | ||||||
| 2 | days after the date on which the order becomes final by | ||||||
| 3 | operation of law or 15 days after the issuance of a | ||||||
| 4 | decision on appeal. A hospital shall provide the | ||||||
| 5 | commissioner proof of the payment of liquidated damages no | ||||||
| 6 | later than 30 days after making the payment. | ||||||
| 7 | (7) An employee's failure to file a complaint under | ||||||
| 8 | subsection (b) does not preclude the employee from | ||||||
| 9 | pursuing any other remedy otherwise available to the | ||||||
| 10 | employee under any provision of law. | ||||||
| 11 | (8) Nothing in this Section creates a private cause of | ||||||
| 12 | action. | ||||||
| 13 | (j) The Department shall: | ||||||
| 14 | (1) implement a process for an employee or an | ||||||
| 15 | employee's exclusive bargaining representative to file a | ||||||
| 16 | complaint against a hospital under subsection (b) for | ||||||
| 17 | missed meal periods and rest periods. | ||||||
| 18 | (2) forward to the Department any complaint filed | ||||||
| 19 | under this Section no later than 14 days after the | ||||||
| 20 | complaint is filed; and | ||||||
| 21 | (3) no later than 30 days after receiving a complaint | ||||||
| 22 | under this Section, provide notice of the filing of the | ||||||
| 23 | complaint to the following: | ||||||
| 24 | (A) the hospital; | ||||||
| 25 | (B) the co-chairs of the nurse staffing committee | ||||||
| 26 | where applicable; and | ||||||
| |||||||
| |||||||
| 1 | (C) the exclusive bargaining representative, if | ||||||
| 2 | any, of the employee filing the complaint. | ||||||
| 3 | (k) Staffing investigations. | ||||||
| 4 | (1) For the purpose of ensuring compliance with all | ||||||
| 5 | applicable laws and rules, the Department shall: | ||||||
| 6 | (A) within 60 days after receiving a complaint | ||||||
| 7 | against a hospital for violating a provision of this | ||||||
| 8 | Section, conduct an on-site investigation of the | ||||||
| 9 | hospital; and | ||||||
| 10 | (B) within 60 days after issuing an order | ||||||
| 11 | requiring a hospital to implement a plan to correct a | ||||||
| 12 | violation of this Section, conduct an investigation of | ||||||
| 13 | the hospital to ensure compliance with the plan. | ||||||
| 14 | (2) When conducting an investigation of a hospital to | ||||||
| 15 | ensure compliance with this Section, the Department shall, | ||||||
| 16 | if the Department provides notice of the investigation to | ||||||
| 17 | the hospital, provide notice of the investigation to the | ||||||
| 18 | cochairs of the hospital nurse staffing committee and | ||||||
| 19 | other applicable laws and rules. | ||||||
| 20 | (3) Following an investigation conducted under this | ||||||
| 21 | Section, the Department shall provide a written report of | ||||||
| 22 | the Department's findings to the hospital and the cochairs | ||||||
| 23 | of the hospital nurse staffing committee. | ||||||
| 24 | (4) When conducting an investigation of a hospital to | ||||||
| 25 | ensure compliance with all applicable laws and rules, the | ||||||
| 26 | Department may: | ||||||
| |||||||
| |||||||
| 1 | (A) take evidence; | ||||||
| 2 | (B) take the depositions of witnesses in the | ||||||
| 3 | manner provided by law in civil cases; | ||||||
| 4 | (C) compel the appearance of witnesses in the | ||||||
| 5 | manner provided by law in civil cases; | ||||||
| 6 | (D) require answers to interrogatories; and | ||||||
| 7 | (E) compel the production of books, papers, | ||||||
| 8 | accounts, documents, and testimony pertaining to the | ||||||
| 9 | matter under investigation. | ||||||
| 10 | (l) Complaint procedures. | ||||||
| 11 | (1) As used in this Section, "valid complaint" means a | ||||||
| 12 | complaint containing an allegation that, if assumed to be | ||||||
| 13 | true, is a violation of this Section. | ||||||
| 14 | (2) To ensure compliance with all applicable laws and | ||||||
| 15 | rules, the Department shall: | ||||||
| 16 | (A) establish a method by which a hospital staff | ||||||
| 17 | person or an exclusive bargaining representative of a | ||||||
| 18 | hospital staff person may submit a complaint through | ||||||
| 19 | the Department's website regarding any violation of | ||||||
| 20 | this Section; | ||||||
| 21 | (B) no later than 14 days after receiving a | ||||||
| 22 | complaint, send a copy of the complaint to the | ||||||
| 23 | exclusive bargaining representative, if any, of the | ||||||
| 24 | staff person or staff persons who filed the complaint; | ||||||
| 25 | (C) no later than 30 days after receiving a valid | ||||||
| 26 | complaint of a violation of this Section, open an | ||||||
| |||||||
| |||||||
| 1 | investigation of the hospital and provide a notice of | ||||||
| 2 | the investigation to the hospital and the cochairs of | ||||||
| 3 | the nurse staffing committee established under this | ||||||
| 4 | Section, or other lawfully established committees, and | ||||||
| 5 | to the exclusive bargaining representative, if any, of | ||||||
| 6 | the staff person or staff persons filing the | ||||||
| 7 | complaint. The notice must include a summary of the | ||||||
| 8 | complaint that does not include the complainant's name | ||||||
| 9 | or the specific date, shift, or unit but does include | ||||||
| 10 | the calendar week in which the complaint arose; | ||||||
| 11 | (D) not later than 80 days after opening the | ||||||
| 12 | investigation, conclude the investigation and provide | ||||||
| 13 | a written report on the complaint to the hospital, the | ||||||
| 14 | cochairs of the nurse staffing committee, and the | ||||||
| 15 | exclusive bargaining representative, if any, of the | ||||||
| 16 | staff person or staff persons filing the complaint. | ||||||
| 17 | The report: | ||||||
| 18 | (i) shall include a summary of the complaint; | ||||||
| 19 | (ii) shall include the nature of the alleged | ||||||
| 20 | violation or violations; | ||||||
| 21 | (iii) shall include the Department's findings | ||||||
| 22 | and factual bases for the findings; | ||||||
| 23 | (iv) shall include other information the | ||||||
| 24 | Department determines is appropriate to include in | ||||||
| 25 | the report; and | ||||||
| 26 | (v) may not include the name of any | ||||||
| |||||||
| |||||||
| 1 | complainant, the name of any patient, or the names | ||||||
| 2 | of any individuals that the Department interviewed | ||||||
| 3 | in investigating the complaint; | ||||||
| 4 | (E) provide a notice of the civil penalty that | ||||||
| 5 | complies with all applicable laws and rules, and to | ||||||
| 6 | the hospital, the cochairs of the nurse staffing | ||||||
| 7 | committee, and the exclusive bargaining | ||||||
| 8 | representative, if any, of the staff person or staff | ||||||
| 9 | persons who filed the complaint if the Department | ||||||
| 10 | issues a warning or imposes one or more civil | ||||||
| 11 | penalties based on the report described in this | ||||||
| 12 | Section; and | ||||||
| 13 | (F) in determining whether to impose a civil | ||||||
| 14 | penalty, consider all relevant evidence, including, | ||||||
| 15 | but not limited to, witness testimony, written | ||||||
| 16 | documents, and the observations of the investigator. | ||||||
| 17 | (3) A hospital subject to a valid complaint shall | ||||||
| 18 | provide to the Department, no later than 20 days after | ||||||
| 19 | receiving the notice under of this Section: | ||||||
| 20 | (A) the staffing plan that is the subject of the | ||||||
| 21 | complaint; | ||||||
| 22 | (B) if relevant to the complaint, documents that | ||||||
| 23 | show the scheduled staffing and the actual staffing on | ||||||
| 24 | the unit that is the subject of the complaint during | ||||||
| 25 | the period of time specified in the complaint; and | ||||||
| 26 | (C) documents that show the actions described in | ||||||
| |||||||
| |||||||
| 1 | this Section, if any, that the hospital took to comply | ||||||
| 2 | with the staffing plan or to address the issue raised | ||||||
| 3 | by the complaint. | ||||||
| 4 | (4) In conducting an investigation, the Department | ||||||
| 5 | shall review any document: | ||||||
| 6 | (A) related to the complaint that is provided by | ||||||
| 7 | the exclusive bargaining representative that filed the | ||||||
| 8 | complaint or by the hospital staff person who filed | ||||||
| 9 | the complaint and the person's exclusive bargaining | ||||||
| 10 | representative, if any; and | ||||||
| 11 | (B) provided by the hospital in response to the | ||||||
| 12 | complaint. | ||||||
| 13 | (5) In conducting an investigation, the Department | ||||||
| 14 | may: | ||||||
| 15 | (A) make an on-site inspection of the unit that is | ||||||
| 16 | the subject of the complaint; | ||||||
| 17 | (B) interview a manager for the unit and any other | ||||||
| 18 | staff persons with information relevant to the | ||||||
| 19 | complaint; | ||||||
| 20 | (C) interview the cochairs of the nurse staffing | ||||||
| 21 | committee; | ||||||
| 22 | (D) interview the staff person or staff persons | ||||||
| 23 | who filed the complaint unless the individual declines | ||||||
| 24 | to be interviewed; and | ||||||
| 25 | (E) compel the production of books, papers, | ||||||
| 26 | accounts, documents, and testimony pertaining to the | ||||||
| |||||||
| |||||||
| 1 | complaint, other than documents that are privileged or | ||||||
| 2 | not otherwise subject to disclosure. | ||||||
| 3 | (6) A complaint by a hospital staff person or the | ||||||
| 4 | staff person's exclusive bargaining representative must be | ||||||
| 5 | filed no later than 60 days after the date of the violation | ||||||
| 6 | alleged in the complaint. The Department may not | ||||||
| 7 | investigate a complaint or take any enforcement action | ||||||
| 8 | with respect to a complaint that has not been filed | ||||||
| 9 | timely. | ||||||
| 10 | (m) Penalties. | ||||||
| 11 | (1) The Department shall impose civil penalties in the | ||||||
| 12 | manner provided for, or suspend or revoke a license of a | ||||||
| 13 | hospital, for a violation of any provision of this | ||||||
| 14 | Section. The Department shall adopt by rule a schedule | ||||||
| 15 | establishing the amount of civil penalty that may be | ||||||
| 16 | imposed for a violation of this Section when there is a | ||||||
| 17 | reasonable belief that safe patient care has been or may | ||||||
| 18 | be negatively impacted. | ||||||
| 19 | (2) The Department may suspend or revoke the license | ||||||
| 20 | of a hospital, in the manner provided by law or rule, for a | ||||||
| 21 | violation described in this Section. | ||||||
| 22 | (3) Each violation shall be considered a separate | ||||||
| 23 | violation and there is no limit on the number times that a | ||||||
| 24 | penalty may be imposed for repeated violations of the same | ||||||
| 25 | provision. | ||||||
| 26 | (4) The Department shall maintain for public | ||||||
| |||||||
| |||||||
| 1 | inspection records of any civil penalties or license | ||||||
| 2 | suspensions or revocations imposed on hospitals penalized | ||||||
| 3 | under this Section. | ||||||
| 4 | (n) Violations. | ||||||
| 5 | (1) Following the receipt of a complaint and | ||||||
| 6 | completion of an investigation described in this Section, | ||||||
| 7 | for a violation described in this Section, the Department | ||||||
| 8 | shall: | ||||||
| 9 | (A) issue a warning for the first violation in a | ||||||
| 10 | 4-year period; | ||||||
| 11 | (B) impose a civil penalty of $1,750 for the | ||||||
| 12 | second violation of the same provision in a 4-year | ||||||
| 13 | period; | ||||||
| 14 | (2) impose a civil penalty of $2,500 for the third | ||||||
| 15 | violation of the same provision in a 4-year period; and | ||||||
| 16 | (3) impose a civil penalty of $5,000 for the fourth | ||||||
| 17 | and subsequent violations of the same provision in a | ||||||
| 18 | 4-year period. | ||||||
| 19 | (4) The Department shall take the actions described in | ||||||
| 20 | paragraph (1) of this subsection for the following | ||||||
| 21 | violations by a hospital of this Section: | ||||||
| 22 | (A) failure to comply with the nurse-to-patient | ||||||
| 23 | staffing ratios prescribed in this Section; | ||||||
| 24 | (B) failure to comply with the staffing | ||||||
| 25 | requirements for certified nursing assistants in this | ||||||
| 26 | Section; or | ||||||
| |||||||
| |||||||
| 1 | (C) requiring a nursing staff, except as allowed | ||||||
| 2 | by applicable law or rule to work: | ||||||
| 3 | (i) beyond an agreed-upon prearranged shift | ||||||
| 4 | regardless of the length of the shift; | ||||||
| 5 | (ii) more than 48 hours in any | ||||||
| 6 | hospital-defined work week; | ||||||
| 7 | (iii) more than 12 hours in a 24-hour period; | ||||||
| 8 | or | ||||||
| 9 | (iv) during the 10-hour period immediately | ||||||
| 10 | following the 12th hour worked during a 24-hour | ||||||
| 11 | period. | ||||||
| 12 | (3) A direct-care staff person may elect to enforce | ||||||
| 13 | meal break and rest break violations under this Section | ||||||
| 14 | and other applicable laws and rules by filing a complaint | ||||||
| 15 | with the Department in accordance with this Section. | ||||||
| 16 | (o) Public records. The Department shall post on a website | ||||||
| 17 | maintained by the Department: | ||||||
| 18 | (1) reports of audits described in this Section of the | ||||||
| 19 | hospital staffing plans received by the Department; | ||||||
| 20 | (2) any report of this Section made pursuant to an | ||||||
| 21 | investigation under this Section; | ||||||
| 22 | (3) any order requiring a hospital to implement a plan | ||||||
| 23 | to correct a violation; | ||||||
| 24 | (4) any order imposing a civil penalty against a | ||||||
| 25 | hospital or suspending or revoking the license of a | ||||||
| 26 | hospital pursuant; and | ||||||
| |||||||
| |||||||
| 1 | (5) any other matter recommended by the Illinois | ||||||
| 2 | Nursing Workforce Center and Advisory Board. | ||||||
| 3 | (o) Recordkeeping. A hospital shall keep and maintain | ||||||
| 4 | records necessary to demonstrate compliance with this Section. | ||||||
| 5 | For purposes of this Section, the Department shall adopt rules | ||||||
| 6 | specifying the content of the records and the form and manner | ||||||
| 7 | of keeping, maintaining, and disposing of the records. A | ||||||
| 8 | hospital must provide records kept and maintained under this | ||||||
| 9 | Section to the Department upon request. | ||||||
| 10 | (p) Rulemaking. The Department may adopt any rules | ||||||
| 11 | necessary for implementation of this Section. | ||||||
